Ombudsman Punjab (OPMIS)

The Ombudsman Punjab Management Information System (OPMIS) is an innovative and interactive mobile application designed to provide comprehensive Enterprise Resource Planning (ERP) solutions tailored for the general public in Punjab. This app offers the ability to effortlessly register and track the status of your complaints directly from your mobile device.

A standout feature of OPMIS is the daily updated 'Cause List' which details all complaints across the 36 District Regional Offices of the Ombudsman Mohtasib Punjab over the upcoming week. This ensures that the latest information about the status of any registered complaints is readily accessible.

Moreover, it is packed with all essential information about the Ombudsman's office. This includes details on the 36 district regional offices, such as addresses and Google Maps locations, as well as information about regional advisors and their office hours. Users will benefit from having access to a wealth of other resources including FAQs, downloadable content such as the Ombudsman Mohtasib Punjab Act of 1997, policies, and various regulations.

In its commitment to transparency and accessibility, OPMIS has a dedicated section for ‘Digitization’ where over 200,000 complaint files have been digitized, making it easier to track detailed orders and updates on any complaints filed from the year 2000 to 2011.

Whether seeking details about the Ombudsman’s team, obtaining contact information, or looking for quick answers to common queries, OPMIS provides a streamlined, user-friendly platform for managing and tracking complaints efficiently. It serves as a crucial tool for enhancing public engagement with the services of the Ombudsman in Punjab, ensuring accountability and ease of access for all.